Contact
Contact Nervecept: Which Desk Handles Placed Orders, Refunds and Website Questions
For Nervecept orders, tracking, changes and refunds, call the BuyGoods order desk at +1 (302) 200-3480 or email [email protected] with your order ID. For questions about this website's pages, privacy or press, email [email protected], Monday to Friday, 9:00am to 5:00pm ET. The website inbox cannot see orders.
Written by the Nervecept label deskUpdated
Contact cards01
How do I contact Nervecept?
Contact Nervecept through two desks. The order desk at +1 (302) 200-3480 and [email protected] handles anything about a purchase. The website inbox at [email protected] handles anything about our pages.
Picking the right one first saves a round trip. An order question sent to the website inbox has to be passed along, because we cannot open order records.
Tracking and refunds for placed orders
BuyGoods order desk. Tracking, changes and refunds on placed orders. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
55 Water Street, Floor 27
New York, NY 10041
Mail only. No walk-in sales.
Returns (New York)
175 Water Street, Floor 10
New York, NY 10038
Call first. Include your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Who does what02
Which Nervecept desk handles what?
The order desk owns orders and money. The website desk owns words on the screen. The returns address takes bottles by mail only after you have called.
Gonervecept is a Nervecept licensed U.S. outlet that runs this site. We are not the manufacturer or the distributor, and orders are placed on the official sales page.
| Question | Contact | Have ready |
|---|---|---|
| Cancel or change an order | Order desk, +1 (302) 200-3480 | Order ID, name, email |
| Tracking or a lost box | Order desk or [email protected] | Order ID, delivery address |
| Refund under the 60-day guarantee | Order desk first, then the returns address | Order ID, purchase date |
| Unexpected charge | Order desk | Date, amount, last four card digits |
| Typo or wrong fact on a page | [email protected] | The page link and the line |
| Privacy request | [email protected] | The email you used with us |
| Press or partnership | [email protected] | Your outlet and deadline |
Before you call03
What should I have ready before calling the Nervecept order desk?
Have your order ID, the name on the order and the email you used at checkout. Those three let the desk find you in seconds.
The order ID sits in the confirmation email sent right after purchase. If you cannot find it, the desk can usually search by name and email, but it takes longer.
Order ID
From the confirmation email. Search your inbox and spam for "Nervecept".
What you want
Cancel, change, track or refund. Say it in the first sentence.
A pen
Write down the date, the agent's name and any reference number they give.
A follow-up email
Ask the desk to confirm in writing what was agreed on the call.
Step-by-step order fixes are on the order help page.
Website desk04
What can the Gonervecept website inbox help with?
The website inbox answers questions about our pages: a typo, a wrong number, a broken link, a privacy request or a press query. It is staffed Mon-Fri 9:00am-5:00pm ET.
We read every message. If you spot a figure on our site that does not match your bottle, tell us. The label wins, and we correct the page and change its updated date.
We cannot give medical advice by email. For questions about your own health, medicines or symptoms, ask your doctor or pharmacist. Keep taking prescribed medicine while you ask; never stop it because of a supplement.
We also cannot see payments, addresses or shipping status. Those questions go to the order desk.
How we write and correct pages is set out on the editorial standards page.
Label phone05
Why does the Nervecept label show a different phone number?
The label's phone number belongs to the distributor, not the order desk. The label reads: Distributed by: Gex Corporation LLP, PO Box 12730, Ogden, UT 84412, +1 (507) 448-8190, [email protected].
The distributor is named because supplement labels must list a responsible company. Order records, though, sit with the BuyGoods order desk. For anything about an order, call +1 (302) 200-3480 instead of the Utah number.
+1 (302) 200-3480: tracking, changes and refunds on placed orders. +1 (507) 448-8190: the distributor printed on the bottle. Both list the same email, [email protected].
Nervecept: from $49 a bottle30 capsules · 2, 3 or 6 bottles · free US shipping on 3 or 6 · 60-day guarantee
See packsReturns06
Where do I mail a Nervecept return?
Mail returns to 175 Water Street, Floor 10, New York, NY 10038, USA, but call the order desk first. The desk logs the request and confirms that your order falls inside the 60-day window.
Put your full name, email and order ID inside the box. The buyer pays return shipping. Use a tracked service. Keep the tracking number until the refund appears.
The refund arrives 3-5 business days after the returned bottles are credited, then 5-10 days for the card issuer to post it. The sales page offers the guarantee for 60 days from purchase, full or empty bottles, and its FAQ adds "after at least 30 days of use". Read the guarantee page for the full terms.
The office at 55 Water Street, Floor 27, New York, NY 10041, USA takes mail only. It does not sell bottles or accept walk-in returns.
Health concerns07
Who do I contact about a reaction to Nervecept?
Contact your doctor first about any reaction. Stop the capsule and get urgent care for hives, swelling of the face or throat, or trouble breathing; call 911 if it is severe.
A shellfish reaction is the most likely serious one. The label says CONTAINS: Shellfish (Crayfish), and crustacean shellfish is a major allergen (FDA, Food Allergies). Unusual bruising or bleeding on a blood thinner also needs a call to your doctor.
After you are safe, tell the order desk which pack and lot you had. If you want a refund, ask about it in the same call.
- Keep the bottle; the lot code helps trace it.
- Note the date you started and when the reaction began.
- Bring the bottle or a photo of the label to your appointment.
Stay safe08
How do I avoid fake Nervecept support lines?
Use only the numbers and addresses listed above. A support line found in a search ad or a marketplace listing may not reach the real order desk.
Never send a full card number by email. If someone asks for one, stop and call +1 (302) 200-3480 directly.
FAQ09
Nervecept questions people ask
What are the Gonervecept website inbox hours?
Monday to Friday, 9:00am to 5:00pm Eastern Time. Messages sent outside those hours wait for the next business day. The inbox covers pages, typos, privacy and press, not orders.
Can I call the Nervecept office at 55 Water Street?
The New York office takes mail only, and no phone line is listed for it. For an order you have placed, call +1 (302) 200-3480. For the website, email [email protected].
Is there a live chat for Nervecept orders?
None is listed on the sales page. Use the order desk by phone at +1 (302) 200-3480 or by email at [email protected], with your order ID.
How do I report a mistake on a Nervecept product page?
Email [email protected] with the page link and the line that looks wrong. If your bottle shows something different, a photo of the label helps us check it.
Can I visit the Nervecept returns address in person?
No. The returns address at 175 Water Street, Floor 10, New York takes mailed returns only. Call the order desk first, then ship the bottles with tracking.
Does the Nervecept order desk reply to email on weekends?
The sales page does not print order desk hours. Phone is usually faster for urgent problems such as cancelling before shipment.
Who do I contact for Nervecept press or wholesale questions?
Email the website inbox, [email protected], with your name, outlet and deadline. Gonervecept is a licensed U.S. outlet, not the manufacturer, so some questions may be passed on.
Who wrote this10
Written and reviewed by
Pages built from the label, the sales page and linked NIH, FDA, CDC, FTC and peer-reviewed sources.
Last updated . Read our editorial standards and how we check reviews. This website is run by a Nervecept licensed U.S. outlet, not by the manufacturer or the distributor. We earn money when you buy through our order links.
Keep reading
More about Nervecept
Nervecept licensed U.S. outlet
Ready to try Nervecept?
Check the shellfish allergen and your medicines first, then pick a pack. Three or six bottles ship free in the US and cost less per bottle, with a 60-day money-back guarantee.
- Secure checkout on the sales page
- 60-day money-back guarantee
- Ships from the U.S.
